I'm done with the Jaguars. Not because the team is so bad on the field. It's because the team working the concessions stands is so bad.
I attended my first game of the season yesterday and I was expecting a good gluten-free experience, based on what they told me before the season. However, it was just awful.
First of all -- and this is a minor issue in the greater scheme of things -- there was no gluten-free beer available in the Bud Zone.
But even worse was the hot dog situation. Hot dogs with gluten-free buns are supposed to be available at the Stadium Classic concession stands around the stadium. I stopped off at the stand in the Southeast corner of the lower deck and immediately got a hot dog.
I asked for a gluten-free bun and when I got the hot dog, I asked again, "is this a gluten-free bun?" and was told yes.
The hot dog was very good and that made me want another one, as I was walking around the corridors of the lower deck. I stopped at another Stadium Classic stand at the Northwest corner. The people there had no idea what I was talking about. Finally, they found someone who said they were out of gluten-free buns.
I wish that was the extent of my problems. I kept walking around and checked again at the Stadium Classic stand in the Southwest corner. Again, the people there didn't know what I was talking about when I asked for gluten free. Finally, they gave me a hot dog and said "all our buns are gluten free."
Now that's ridiculous. I know that's not true. I started arguing about this when my friend standing behind me in line said she would take the hot dog. She also noted that while she couldn't hear what I was saying to the concession people, it was clear to her that the concession people just considered me a difficult customer and were trying to get rid of me.
I ended up back at the Southwest corner, where I had received my first hot dog and ordered another one. Again, after much discussion (I went to a different line), they produced a gluten-free bun that was clearly different than the bun I got the first time. It was more like a gluten-free bun should be.
So now, I am convinced I was glutened on my first visit to the stand. Sure enough, I found myself with an upset stomach by the end of the game.
As I've said before, I don't get the extreme symptoms that other celiacs get and I shudder to think what would happen to some of you if you tried to get a gluten-free hot dog at a Jaguars game. I feel terrible because I wrote at the beginning of the season that the Jaguars seemed to have a good gluten-free program, and I hope nobody went to a Jaguars game on my recommendation.
Whatever you do now, don't go to a Jaguars game. Unless you don't want to eat. And you
don't mind bad football.